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Resume

EXPERIENCES

Emirates NBD, Dubai

SENIOR PRODUCT DESIGNER

March, 2023

CURRENT

  • Led a team in revamping Emirates NBD’s Business Banking product, achieving a 15% reduction in user turnaround time to onboard customers and a 36% decrease in discrepancies.
  • Applied customer journey mapping and continuous user testing, improving business onboarding completion rates by 20%.
  • Collaborated with product owners and developers in agile sprints, aligning design objectives with business goals.
  • Optimized the service experience through design system integration, ensuring component consistency and boosting reuse rates by 4%.
  • Worked on multiple projects, some to enhance the UX and others to speed track the UI
  • Created products for different target groups - internal staff, clients, relationship managers who are client facing
  • Continuously aligned with design system to create a product that is consistent with the overall branding

Amazon Web Services

PRODUCT DESIGNER

October, 2022

MARCH, 2023

  • Spearheaded initiatives to enhance features and streamline user experiences for organizations based in the UAE, prioritizing their seamless dashboard
  • Collaborated closely with Emaar and Majid Al Futtaim to facilitate the setup of Amazon Web Services (AWS), aligning their specific requirements with AWS capabilities.
  • Conducted comprehensive user research and implemented various testing methodologies to collect valuable feedback on innovative ideas and feature enhancements.
  • Collaborated closely with Product Managers (PMs) and developers to design pivotal experiences, interactions, and features.

Terrain - EdTech platform

PRODUCT DESIGNER

August, 2019

OCTOBER, 2022

  • Revamped Terrain's interface on Bubble.io, resulting in a 9% increase in new users by implementing improved UX designs.
  • Worked closely on building the internal dashboard of Terrain, enhancing team efficiency (25 members) in course uploads, admin decisions, and analytics, reducing top management workload by 20%.

SKILLS

Process

Benchmarking

Storyboarding

Research

Rapid Prototyping

Interaction Design

Design Ideations

UX writing

Technical

Web (Html,CSS,JS)

React

Education

UX Design Certification

@Brainstation, Vancouver

MSc in Data Analytics

@University of British Columbia

BSc in International Business and Marketing @University of Leeds

(+971) 503913665

ux.mehek@gmail.com

email me on ux.mehek@gmail.com

Home

About

Resume

(+971) 503913665

ux.mehek@gmail.com

EXPERIENCES

Emirates NBD, Dubai

SENIOR PRODUCT DESIGNER

March, 2023

CURRENT

  • Led a team in revamping Emirates NBD’s Business Banking product, achieving a 15% reduction in user turnaround time to onboard customers and a 36% decrease in discrepancies.
  • Applied customer journey mapping and continuous user testing, improving business onboarding completion rates by 20%.
  • Collaborated with product owners and developers in agile sprints, aligning design objectives with business goals.
  • Optimized the service experience through design system integration, ensuring component consistency and boosting reuse rates by 4%.
  • Worked on multiple projects, some to enhance the UX and others to speed track the UI
  • Created products for different target groups - internal staff, clients, relationship managers who are client facing
  • Continuously aligned with design system to create a product that is consistent with the overall branding

Amazon Web Services, Dubai

PRODUCT DESIGNER

October, 2022

March, 2023

  • Spearheaded initiatives to enhance features and streamline user experiences for organizations based in the UAE, prioritizing their seamless dashboard
  • Collaborated closely with Emaar and Majid Al Futtaim to facilitate the setup of Amazon Web Services (AWS), aligning their specific requirements with AWS capabilities.
  • Conducted comprehensive user research and implemented various testing methodologies to collect valuable feedback on innovative ideas and feature enhancements.
  • Collaborated closely with Product Managers (PMs) and developers to design pivotal experiences, interactions, and features.

Terrain - Edtech platform in Canada

PRODUCT DESIGNER

August, 2019

October, 2022

  • Revamped Terrain's interface on Bubble.io, resulting in a 9% increase in new users by implementing improved UX designs.
  • Worked closely on building the internal dashboard of Terrain, enhancing team efficiency (25 members) in course uploads, admin decisions, and analytics, reducing top management workload by 20%.

Nestle, UK

Marketing placement

August, 2017

October, 2018

  • Worked in the sustainable marketing department of the Nestle products

SKILLS

Process

Benchmarking

Storyboarding

Research

Rapid Prototyping

Interaction Design

Design Ideations

UX writing

Technical

Web (Html,CSS,JS)

React

Education

UX Design Certification

@Brainstation, Vancouver

MSc in Data Analytics

@University of British Columbia

BSc in International Business and Marketing @University of Leeds

email me on ux.mehek@gmail.com

Home

About

Resume

Hello, I’m

Mehek Contractor

SENIOR PRODUCT DESIGNER

(+971) 503913665

ux.mehek@gmail.com

SKILLS

Process

Benchmarking

Storyboarding

Research

Rapid Prototyping

Interaction Design

Design Ideations

UX writing

Technical

Web (Html,CSS,JS)

React

Education

UX Design Certification

@Brainstation, Vancouver

MSc in Data Analytics

@University of British Columbia

BSc in International Business and Marketing @University of Leeds

EXPERIENCES

Emirates NBD, Dubai

SENIOR PRODUCT DESIGNER

March, 2023

CURRENT

  • Led a team in revamping Emirates NBD’s Business Banking product, achieving a 15% reduction in user turnaround time to onboard customers and a 36% decrease in discrepancies.
  • Applied customer journey mapping and continuous user testing, improving business onboarding completion rates by 20%.
  • Collaborated with product owners and developers in agile sprints, aligning design objectives with business goals.
  • Optimized the service experience through design system integration, ensuring component consistency and boosting reuse rates by 4%.
  • Worked on multiple projects, some to enhance the UX and others to speed track the UI
  • Created products for different target groups - internal staff, clients, relationship managers who are client facing
  • Continuously aligned with design system to create a product that is consistent with the overall branding

Amazon Web Services, Dubai

PRODUCT DESIGNER

October, 2022

March, 2023

  • Spearheaded initiatives to enhance features and streamline user experiences for organizations based in the UAE, prioritizing their seamless dashboard
  • Collaborated closely with Emaar and Majid Al Futtaim to facilitate the setup of Amazon Web Services (AWS), aligning their specific requirements with AWS capabilities.
  • Conducted comprehensive user research and implemented various testing methodologies to collect valuable feedback on innovative ideas and feature enhancements.
  • Collaborated closely with Product Managers (PMs) and developers to design pivotal experiences, interactions, and features.

Terrain - Edtech platform in Canada

PRODUCT DESIGNER

August, 2019

October, 2022

  • Revamped Terrain's interface on Bubble.io, resulting in a 9% increase in new users by implementing improved UX designs.
  • Worked closely on building the internal dashboard of Terrain, enhancing team efficiency (25 members) in course uploads, admin decisions, and analytics, reducing top management workload by 20%.

Nestle, UK

Marketing placement

August, 2017

October, 2018

  • Worked in the sustainable marketing department of the Nestle products

email me on ux.mehek@gmail.com